Six steps, no surprises.
A drain and sewer visit goes from the first call to the final camera check in six steps. Here is exactly what happens, in order, and what you need to do before and after.
Follow the visit.
Step 1 of 6
- 01
Call or text, any hour
Tell us what you see: a backup, a slow main line, a smell. A real person answers, and photos help us plan before we arrive.
A real person answers - 02
Send the camera
We open the line enough to travel and look inside the pipe, so you see the cause on screen before any repair is priced.
Pictures before prices - 03
A clear written price
You get the finding, the options, the method and the price in writing, and you approve it before paid repairs start.
Prices before work - 04
Clear or repair, cleanly
We protect floors and yards, clear the line with cable or jetter or make the repair, and keep the site tidy while we work.
Careful, clean work - 05
Prove it on camera
We run the camera again and flow-test every fixture, so you see a clear pipe before we call the job done.
Proof it works - 06
Walk through and care tips
We show you what we did, where the cleanout is and how to avoid a repeat, and we leave the area clean.
Signed off together
Your visit checklist.
- Note what you see: which drains are slow, gurgling or backing up, and when it started
- Photograph the problem and the cleanout if you know where it is
- Stop using water at the affected drains until we arrive
- Clear a path to the basement, the cleanout or the yard access
- Tell us about past clogs and any repairs, and have a decision maker available
Six promises we keep.
Open 24 hours, 7 days
A real person answers and sends a crew, any hour.
Camera before cost
You see the pipe before you approve repairs.
Free, written estimates
The scope and the price on paper before paid work begins.
Upfront pricing
No surprise add-ons after the work starts.
Fixed at the cause
We clear the line and tell you why it clogged.
Your property protected
Drop cloths, shoe covers and a tidy yard.
Process questions
Are your estimates free?
Yes. Estimates are free and come in writing with the problem, the options, the method and the price. Fill in the form on any page, or call or text 615-209-7643, and we will schedule a visit or review your photos.
Will you protect my home and yard during the work?
Yes. We use drop cloths and shoe covers indoors, protect lawns and landscaping outdoors, keep the work area tidy and clean up before we leave. We also walk you through what we did.
How do I get started?
Fill in the form on any page, call or text 615-209-7643, or send photos of the problem. We confirm the plan and schedule a visit, and most estimates are free.
Start with the easy part.
Call, text or fill in the form. We look, test and price before any paid work begins.