Key takeaways
- Ask for the camera video before agreeing to a big repair.
- Get the price, scope and warranty in writing.
- Ask about permits, restoration and testing.
- Compare at least two estimates for the same work.
Before you call
Know what you are seeing: which drains are slow, whether more than one fixture is affected and when the problem started. Locate your cleanout if you can. A clear description helps the company send the right equipment and give a better first estimate.
Check reviews with real details, not just star ratings, and ask neighbors who have had sewer work done.
What to ask and get in writing
Ask who will do the work, what equipment they will use and whether a camera inspection is included. For repairs, ask for the video, the method, the depth and location, who pulls permits, what restoration is included and what the warranty covers and how long it lasts. Get all of it in writing.
For emergencies, ask for the visit price before the crew leaves, and approve the repair price before work begins.
Warning signs
Be careful of any company that pushes a full replacement without showing you the camera footage, offers a price that seems far below the others or demands a large payment upfront. Another sign is pressure to decide on the spot.
A good company explains the options, including the less expensive ones, welcomes a second opinion and leaves you with a written estimate. That is how a Nashville homeowner can feel comfortable with the choice.
Related services
Quick answers
Should I get more than one estimate?
For large work such as a sewer line replacement, yes. Compare two or three estimates that cover the same scope, and ask each to explain what is included.
What if I am not sure the diagnosis is right?
Ask for the camera video and get a second opinion from another company. A good company is comfortable with that and will review the footage with you.
Ready to talk it through? Get a free estimate or call 615-209-7643.